Yeastar Cloud PBX
Boundless Enterprise Unified Communications & Intelligent Collaboration
Experience the award-winning Yeastar P-Series phone system hosted in secure, carrier-grade cloud data centers. Deliver turnkey business telephony, Linkus UC clients for mobile and desktop, rich call center capabilities, and effortless multi-branch interconnect across Nairobi, Mombasa, Kisumu, and regional offices.

Explore the Yeastar Cloud Ecosystem
Experience complete unified communications: intelligent contact center tools, open third-party integrations, conversational AI reception, and voice intelligence.
Inbound Call Center & Real-Time Queue Wallboards
Empower supervisors with live queue dashboards, call recording, wait-time SLA monitors, automatic call distribution (ACD), and live listen, whisper coaching, or barge-in options.
Next-Gen AI Capabilities in Yeastar P-Series
Move beyond static phone menus. Yeastar P-Series integrates conversational artificial intelligence to handle customer calls 24/7, transcribe voice recordings, and automate routine administrative workflows.

Yeastar AI Receptionist
Provide callers with an intelligent virtual receptionist that speaks natural language. It understands context, answers common FAQs, checks staff availability, and transfers calls directly to the correct extension without requiring callers to press telephone buttons.

Yeastar AI Assistant
Save time after every meeting and phone call. The AI Assistant automatically transcribes recorded audio to searchable text, extracts actionable summary bullet points, and delivers voicemail transcripts straight to your smartphone or email inbox.
Why Businesses Choose Yeastar Cloud PBX
Modernize your organization's voice communications with flexible, reliable cloud architecture backed by certified engineers in Nairobi.
Linkus UC Softphone Suite
Transform mobile phones and computer screens into complete office deskphones with corporate directory, real-time presence status, 1:1 and group chat, video calls, and file transfer.
Inbound Call Center Suite
Equipped with intelligent Automatic Call Distribution (ACD), IVR, queue callback, supervisor wallboards, and real-time SLA metrics to supercharge customer satisfaction.
Multi-Branch Headquarter & Branch Interconnect
Connect distributed branch offices across Kenya (e.g. Nairobi, Mombasa, Kisumu, Eldoret) into a single virtual phone network with free 3-digit inter-branch dialing.
Hybrid Cloud-to-Gateway Interop
Keep existing analog landlines, GSM cellular SIMs, or analog PA intercom systems using Yeastar TA and TG series VoIP gateways linked directly to your cloud PBX.
Microsoft Teams & CRM Integration
Make and receive crystal-clear external calls directly from Microsoft Teams. Link customer records in Zoho CRM, Salesforce, Zendesk, and HubSpot.
Carrier-Grade Security & 99.99% SLA
Protected by dual active-active high-availability cloud architecture, automated auto-scaling, dynamic DDoS mitigation, and encrypted SRTP voice streams.
How It Works: Rapid 4-Step Rollout
TechBoom handles the entire deployment process from virtual instance provisioning to Safaricom SIP trunk configuration and endpoint setup.
Cloud PBX Instance Provisioning
TechBoom spins up your P-Series Cloud Edition tenant with high availability, isolated database partitions, and enterprise firewall configurations.
Kenyan Telecom & SIP Trunk Linking
We bind your Safaricom, Airtel, or Telkom voice links, configure Least Cost Routing (LCR) rules, and port your company DID numbers.
Linkus UC Deployment
Staff receive an instant email invitation to download Linkus for iOS/Android or desktop, logging in instantly via passwordless magic link.
Live Monitoring & System Tuning
TechBoom provides end-to-end user onboarding, customized IVR audio recordings, queue SLA fine-tuning, and dedicated local technical support.
Complete Yeastar Enterprise Capabilities
Unified Communications
Linkus Web & Mobile Clients
Visual voicemail, call transfer with visual presence, corporate contacts sync, and internal instant messaging.
Hot Desking Support
Shared desks in co-working or branch offices allow any team member to punch in their extension code and take over the desk phone.
1-Click Video Meetings
Initiate ad-hoc or scheduled video meetings straight from Linkus Web Client with screen share and meeting chat.
Operator Panel & Switchboard
Give front-desk receptionists a comprehensive visual console to drag-and-drop transfer calls and monitor company-wide extension activity.
Call Center & Analytics
Live Call Queue Wallboards
Project real-time queue status (waiting callers, average hold time, answered vs abandoned rates) on call center screens.
Call Recording & Central Audit
High-quality cloud call recording with secure permissions, easy filtering, and playback inside the browser.
Detailed Call Reports & CDR
Export call detail records (CDR) and run scheduling reports by department, destination, or time of day.
Supervisor Barge-In & Coaching
Supervisors can quietly listen into live customer calls, whisper suggestions to the agent, or take over critical calls.
Yeastar P-Series Cloud Service Plans
Scalable user packages designed to match the needs of growing offices and distributed enterprises.
P-Series Standard Plan
Offices needing enterprise IP telephony & unified communications (10 - 50 Users)
Billed annually per extension package
- checkEnterprise Hosted PBX Architecture
- checkFull Linkus UC Suite (Mobile, Desktop, Web)
- checkInteractive Voice Response (IVR) & Auto Attendant
- checkVoice Mail, Call Forwarding, Call Transfers
- checkYealink, Fanvil, & Snom Auto-Provisioning
- checkKenya SIP Trunk Interconnect (Safaricom / Airtel)
- checkStandard Cloud Maintenance & Backups
P-Series Enterprise Plan
Fast-growing businesses, sales teams & multi-branch firms (20 - 200 Users)
Includes complete Call Center & Call Recording
- checkEverything in Standard Plan, plus:
- checkComplete Call Center Module with Queue Wallboards
- checkBuilt-In Cloud Call Recording with Search & Replay
- checkOperator Switchboard Panel for Receptionists
- checkMicrosoft Teams Direct Integration
- checkCRM Integrations (Zoho, Salesforce, HubSpot, Zendesk)
- checkMulti-Branch PBX Interconnect
- checkPriority Technical Support SLA
P-Series Ultimate Plan
Corporations requiring video conferencing & omnichannel messaging (50+ Users)
Full enterprise collaboration suite
- checkEverything in Enterprise Plan, plus:
- checkIntegrated Web Video Conferencing with Screen Sharing
- checkOmnichannel Messaging (WhatsApp, SMS, Web Chat)
- checkAdvanced Call Center Skills-Based Routing
- checkCustom API Integration & Webhooks
- checkDedicated Account Technical Manager
- check99.99% Uptime Guarantee with SLA
Compatible Gateways & Handsets
We stock certified Yeastar VoIP gateways and Yealink handsets locally in Nairobi with full warranties and zero-touch auto-provisioning.
Yeastar TA VoIP FXS Gateways
Connect traditional analog phones, cordless handsets, and fax machines to Yeastar Cloud.
Yeastar TG VoIP GSM Gateways
Insert Safaricom or Airtel SIM cards to route calls cheaply and maintain telephony during fiber cuts.
Yealink Enterprise Deskphones
High-definition voice, programmable DSS keys, color displays, and PoE support.
Yealink CP965 / CP925 Conference Phones
360-degree voice pickup, noise proof technology, and touch control for meeting spaces.
System & Engineering Specifications
Frequently Asked Questions
What is the difference between Yeastar Cloud and on-premise Yeastar PBX hardware?expand_more
An on-premise PBX (like the Yeastar P550 or P570) requires a physical appliance mounted in your server room, with direct cable runs to your telecom lines and local UPS power. Yeastar P-Series Cloud Edition delivers the exact same enterprise feature set hosted in secure cloud data centers, eliminating physical hardware maintenance, rack space, power consumption, and server room vulnerability.
Can we connect multiple regional branch offices under one cloud PBX?expand_more
Yes! This is one of Yeastar Cloud's greatest advantages. Your Nairobi headquarters, Mombasa depot, Kisumu office, and Eldoret branch all share one single telephone system. Employees dial 3-digit extensions to talk to colleagues across the country free of charge, and calls can be transferred effortlessly between branches.
Can we integrate Yeastar Cloud PBX with Microsoft Teams?expand_more
Yes. Yeastar's native Teams integration embeds the enterprise phone system right inside your Teams application. Users can make and receive external telephone calls on their Kenyan phone numbers without needing expensive Microsoft Phone System add-on licenses.
How does the Linkus UC app work for remote staff?expand_more
Linkus runs on smartphones (iOS/Android) and computers (Mac/Windows/Web). Staff simply scan a QR code sent to their email to activate. When a customer dials their office extension, their laptop and mobile phone ring simultaneously, allowing them to answer from home, on the road, or at the office.
Request Yeastar Cloud Quotation
Our Yeastar-certified engineers in Nairobi will evaluate your user counts, regional branch connections, and SIP trunk requirements to provide an itemized proforma quotation.
Yeastar Cloud PBX Inquiry
Complete the form below and an engineer will respond within 2 business hours.



