Warranty & Delivery

two_wheeler1. Delivery Within Nairobi

For deliveries within Nairobi (CBD, Westlands, Upper Hill, Industrial Area, Kilimani, Karen, Thika Road, etc.):

• Timeframe: 2 to 4 hours.
• Cut-off: Orders confirmed before 2:00 PM are dispatched the same day via motorcycle rider.
• Cost: Calculated based on distance or free for qualifying bulk orders.

local_shipping2. Upcountry Delivery (Across Kenya)

We deliver to all towns across Kenya (Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Meru, Kisii, etc.):

• Timeframe: Next business day (12 to 24 hours).
• Couriers: Sent via Fargo Courier, G4S, or reliable bus parcel services (Easy Coach, Modern Coast, Mash).
• Tracking: You receive a waybill tracking receipt as soon as your parcel is dispatched.

store3. Showroom Pickup

You can also pick up your items in person from our shop in Nairobi CBD. You can test your equipment at our testing bench before leaving.

verified4. Product Warranty Periods

Every device comes with an official manufacturer warranty against factory faults:

build5. Warranty Repairs

If your equipment stops working during the warranty period, bring it to our Nairobi workshop. Our engineers will inspect and repair or replace it according to the manufacturer warranty terms.