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Matrix: ETERNITY MENX16SAC

Eternity menx16sac

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ETERNITY MENX16SAC, Telecom, PBX, Matrix Comsec, 16 Universal Slots, 512 Extensions, AC Power

Mid-to-large enterprise modular hybrid IP-PBX system with 16 universal expansion slots and AC power supply, supporting up to 512 extensions and unified communications.

verified512 TDM Extensionsverified999 IP Usersverified99 SIP Trunksverified128 VoIP Channelsverified16 Universal Slotsverified64 Voicemail Channels
KES 280,000.00KES 350,000.00
local_offerSave KES 70,000 today
1 Year Manufacturer Warranty

Product Overview

The Matrix ETERNITY MENX16SAC is a high-performance modular hybrid IP-PBX tailored for mid-to-large enterprises needing up to 512 physical extension lines and scalable IP trunking. Featuring 16 universal slots housed in a 6U rackmount chassis with a built-in AC power supply, it bridges traditional PSTN lines, cellular 4G trunks, and SIP networks into a unified voice matrix. Powered by Matrix SARVAM UCS software, the MENX16SAC equips business users with multi-party audio conferencing, multi-lingual IVR, call recording, and softphone connectivity. Resellers can easily customize the slot configuration to balance analog desk phones, IP endpoints, and digital key systems.

Why Buy This Product

Balanced 16-Slot Expandability

Provides 16 universal slots for growing mid-to-large businesses needing substantial physical line density with room for expansion.

True TDM-to-IP Convergence

Mix analog, digital key phones, mobile 4G VoLTE, and IP phones seamlessly on one centralized communications controller.

Anywhere Mobility with VARTA

Extends office phone numbers to mobile smartphones and laptops via Matrix VARTA UC softphones for hybrid workforces.

Least Cost Call Routing

Automatically selects the cheapest trunk path (SIP, GSM/4G, or PSTN) based on the dialed number to slash monthly telecom bills.

Best for These Applications

Mid-to-Large Enterprises

Growing organizations with multiple departments requiring a blend of analog desk phones and IP executive stations.

Hospitals & Medical Centers

Healthcare centers needing dependable ward extensions, nurse station intercoms, and high-capacity doctor lines.

Mid-Sized Hotels & Resorts

Lodging properties requiring guest room analog lines integrated with front desk management and billing software.

Government & Legal Departments

Public agencies requiring secure, certified hybrid communications with detailed call audit logging.

Key Advantages

  • Universal Card Placement:Insert any Matrix expansion card (FXS, FXO, GSM, PRI) into any of the 16 slots without being constrained by fixed card positions.
  • Multi-Party Audio Conferencing:Built-in conference bridge connects up to 21 participants in a single conference or up to fifteen 3-party simultaneous conferences.
  • Secure VoIP Architecture:TLS signaling encryption and SRTP media stream encryption safeguard IP conversations from interception and toll fraud.
  • Automated Return Call to Original Caller (RCOC):Intelligently routes customer callbacks directly to the specific extension that initiated the outbound call.

Frequently Asked Questions

Yes. The MENX16SAC supports RFC 3261 standard SIP protocols, enabling full interoperability with IP phones from Yealink, Grandstream, Poly, and other major vendors.
Remote employees use Matrix VARTA UC softphones on iOS, Android, or Windows. The system features built-in STUN and NAT traversal with TLS/SRTP encryption, eliminating the requirement for complex VPN configurations.
Yes. Through Matrix CTI (Computer Telephony Integration) and TAPI drivers, incoming caller details trigger automatic customer record pop-ups on agent desktop screens.
The system features centralized call recording with direct storage to connected USB media, allowing supervisors to record calls automatically or on-demand for quality assurance and regulatory auditing.

Technical Specifications

ParameterSpecification
Product Weight8.5
Shipping Weight9
User Capacity512
Max Ip Users999
Analog Extensions512
Digital Extensions96
Co Lines64
Sip Trunks99
Ip Trunks99
Gsm Channels40
Pri Ports8
Expansion Slots16
Voip Channels128
Voicemail Channels64
Voicemail StorageEmbedded VMS Engine (up to 64 Voicemail Channels)
Audio Conferencing62-Party Audio Conference
Call Detail Records11,998 Call Records
System ArchitectureMid-to-Large Enterprise Modular Hybrid IP-PBX
Power Supply100-240V AC, 50-60Hz Internal Power Supply
Power Consumption160W Max
Mounting Form Factor6U 19-inch Rackmount
Dimensions482 x 340 x 266 mm
Weight8.5 kg
Operating Temperature0°C to 45°C
Ethernet Interfaces2 x 10/100/1000 Mbps Gigabit LAN/WAN
Voip ProtocolsSIP v2 (RFC 3261), SRTP, TLS, SDP
Audio CodecsG.711a, G.711u, G.723.1, G.729AB, GSM-FR, iLBC
CertificationsCE, FCC, TEC, RoHS
Stock7
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