VISIONPRO 412, Telecom, PBX, Matrix Comsec, 4 CO Lines, 12 Extensions, SOHO Analog PBX
High-density SOHO analog PBX system equipped with 4 CO trunk lines and 12 analog extensions, ideal for small hotels, clinics, and professional offices.
Product Overview
The Matrix VISIONPRO 412 represents the flagship model in the VISIONPRO SOHO PBX series, offering maximum analog line capacity with 4 PSTN trunk lines and 12 extension ports. Engineered for small hotels, medical centers, multi-department offices, and service centers, it provides a comprehensive voice management platform without requiring IT networking infrastructure. Featuring dual-channel auto-attendant capabilities, the VISIONPRO 412 can greet and guide two incoming callers simultaneously. It includes advanced analog telephony features such as call transfer, call pickup, barge-in, 3-party conferencing, flexible extension numbering, and dual power-fail emergency line bypass mapping.
Why Buy This Product
Flagship 4x12 Analog Capacity
Provides maximum analog capacity in the VISIONPRO family with 4 PSTN trunk lines and 12 extensions without requiring IT network cabling.
Simultaneous 2-Channel Auto-Attendant
Answers up to 2 incoming calls simultaneously, eliminating busy tones and ensuring smooth call answering during peak business hours.
Dual Power-Fail Emergency Ports
Maintains 2 active PSTN trunk lines mapped directly to extension phones during power outages for superior emergency safety.
Comprehensive Call Cost Accounting
Monitors and limits telecommunication costs through programmable toll restriction classes and per-extension call budgeting.
Best for These Applications
Boutique Hotels & Motels
Properties with up to 12 guest room phones needing reception dialing, room-to-room privacy, and morning wake-up alarms.
Polyclinics & Medical Centers
Healthcare centers managing multi-line patient inquiries with internal extensions for consult rooms, lab, and billing.
Multi-Department Branch Offices
Commercial offices requiring 12 desk extensions with flexible call transfer, hunt groups, and department routing.
Service Agencies & Call Desks
Organizations handling high call concurrency that require two simultaneous auto-attendants to handle inbound rushes.
Key Advantages
- Dual-Channel Concurrent IVR Answering:Two callers ringing at the exact same moment are both greeted simultaneously by recorded voice instructions without waiting.
- Dual Power Fail Transfer (PFT) Paths:Keeps 2 external trunk lines directly connected to 2 extension phones during electrical blackouts for emergency redundancy.
- Flexible Ringing & Hunt Groups:Distribute incoming calls using round-robin, simultaneous, or priority sequential ringing patterns to balance staff workload.
- Programmable Extension Numbering:Freely assign custom 1-digit to 4-digit extension numbers (e.g. 201-212 or 11-22) to align with office room numbers.
Frequently Asked Questions
Technical Specifications
| Parameter | Specification |
|---|---|
| Product Weight | 1.4 |
| Shipping Weight | 1.7 |
| User Capacity | 12 |
| Max Ip Users | 0 |
| Analog Extensions | 12 |
| Digital Extensions | 0 |
| Co Lines | 4 |
| Sip Trunks | 0 |
| Ip Trunks | 0 |
| Gsm Channels | 0 |
| Pri Ports | 0 |
| Expansion Slots | 0 |
| Voip Channels | 0 |
| Voicemail Channels | 2 |
| Voicemail Storage | Dual-Channel Auto-Attendant Greeting Engine |
| Audio Conferencing | Dual 3-Party Audio Conferences |
| Call Detail Records | N/A |
| System Architecture | High-Density SOHO Analog PBX System |
| Power Supply | 24V DC, 1.0A via 100-240V AC External Adapter |
| Power Consumption | 18W Max |
| Mounting Form Factor | Compact Wall-Mount Chassis |
| Dimensions | 243 x 172 x 54 mm |
| Weight | 1.4 kg |
| Operating Temperature | 0°C to 45°C |
| Ethernet Interfaces | N/A |
| Voip Protocols | |
| Audio Codecs | DTMF, FSK |
| Certifications | CE, TEC, RoHS |
| Stock | 10 |
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