ETERNITY NENX312, Telecom, PBX, Matrix Comsec, 3 FXO, 12 FXS, 50 IP Users
Small office hybrid IP-PBX system pre-configured with 3 FXO lines, 12 FXS extensions, 2 GSM/4G ports, and support for up to 50 IP users.
Product Overview
The Matrix ETERNITY NENX312 is a smart, compact hybrid IP-PBX purpose-built for small offices, branch locations, and professional practices. Factory-configured with 3 PSTN trunk lines (FXO) and 12 analog extension ports (FXS), it offers an out-of-the-box solution that bridges traditional telephone lines with modern IP extensions. Equipped with 2 optional GSM/4G module slots and support for up to 50 IP subscribers, the NENX312 provides small teams with big-business features including multi-lingual IVR, auto-attendant, scheduled configuration backups, and 4-channel voicemail stored on an included 8GB USB drive.
Why Buy This Product
Instant Out-of-the-Box Hybrid
Pre-wired for 3 copper PSTN lines and 12 extension phones, delivering ready-to-run voice communications without requiring expansion card purchases.
Integrated Mobile Network Routing
Optional GSM/4G modules allow small businesses to route mobile calls directly over cellular networks, slashing landline-to-mobile call expenses.
Professional Auto-Attendant & IVR
Greets incoming callers professionally with multi-level menus and automated department routing, creating a big-company image for small teams.
Enterprise VoIP Protocol Security
Equipped with SRTP voice encryption and TLS signaling security to protect IP calls against eavesdropping and toll fraud.
Best for These Applications
Small Retailers & Showrooms
Businesses needing 3 external lines and up to 12 desk extensions for sales counters, back office, and warehouse.
Medical Clinics & Pharmacies
Healthcare practices requiring automated appointment routing, doctor desk intercoms, and after-hours voicemail.
Professional Service Firms
Law firms, accounting practices, and consultancies needing professional auto-attendant menus and hybrid extension options.
Small Branch Offices
Regional offices requiring local PSTN line fallback while connecting to corporate headquarters via SIP trunking.
Key Advantages
- PSTN Lifeline Power-Fail Cut-Through:Inbuilt Power Fail Transfer (PFT) relays automatically bridge incoming PSTN lines directly to analog phones during electrical blackouts.
- Browser-Based Remote Management:Configure extension names, call permissions, and IVR routing schedules effortlessly from any web browser without specialized software.
- Least Cost Routing (LCR):Directs outgoing calls automatically through the most economical available trunk (PSTN, GSM, or VoIP) based on destination prefix.
- Voicemail-to-Email Delivery:Automatically forwards recorded customer voicemails as audio file attachments to employee email inboxes for fast response times.
Frequently Asked Questions
Technical Specifications
| Parameter | Specification |
|---|---|
| Product Weight | 2.5 |
| Shipping Weight | 2.8 |
| User Capacity | 50 |
| Max Ip Users | 50 |
| Analog Extensions | 12 |
| Digital Extensions | 0 |
| Co Lines | 3 |
| Sip Trunks | 8 |
| Ip Trunks | 8 |
| Gsm Channels | 2 |
| Pri Ports | 0 |
| Expansion Slots | 2 |
| Voip Channels | 8 |
| Voicemail Channels | 4 |
| Voicemail Storage | 8GB USB Storage Flash Drive (Included) |
| Audio Conferencing | Multiple 3-Party Audio Conferences |
| Call Detail Records | 12,000 Call Records |
| System Architecture | Small Business Modular Hybrid IP-PBX |
| Power Supply | 24V DC, 1.5A via 100-240V AC External Adapter |
| Power Consumption | 36W Max |
| Mounting Form Factor | 1U Rackmount / Wall-Mount / Desktop |
| Dimensions | 435 x 210 x 44 mm |
| Weight | 2.5 kg |
| Operating Temperature | 0°C to 45°C |
| Ethernet Interfaces | 1 x 10/100 Mbps RJ45 Network Port |
| Voip Protocols | SIP v2 (RFC 3261), SRTP, TLS, SDP |
| Audio Codecs | G.711a, G.711u, G.723.1, G.729AB, GSM-FR, iLBC |
| Certifications | CE, FCC, TEC, RoHS |
| Stock | 7 |
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