
ETERNITY NENX416, Telecom, PBX, Matrix Comsec, 4 FXO, 16 FXS, 50 IP Users
Small business hybrid IP-PBX system pre-configured with 4 FXO lines, 16 FXS extensions, 2 GSM/4G ports, and support for up to 50 IP users.
Product Overview
The Matrix ETERNITY NENX416 is an expanded small-business hybrid IP-PBX offering 4 PSTN trunk lines (FXO) and 16 analog extension ports (FXS). Designed for growing offices that outgrow basic 8 or 12 extension systems, it provides the perfect balance of physical phone capacity and IP extension scalability. Featuring 2 GSM/4G SIM module ports and native IP connectivity for up to 50 IP users, the NENX416 delivers enterprise-level telephony features including automated DISA, multi-lingual IVR, call budget management per trunk, and Matrix VARTA softphone support.
Why Buy This Product
High-Density Small Business Hybrid
Pre-configured with 4 landline ports and 16 analog extension ports, meeting the sweet spot for growing teams that need more lines without complex modular setups.
Cellular Least Cost Routing
Dual GSM/4G module slots allow outbound cell phone calls to route via embedded SIM cards, dramatically lowering monthly corporate phone bills.
Automated DISA & IVR Menus
Direct Inward System Access (DISA) and customizable IVR menus guide incoming callers straight to departments without receptionist bottlenecks.
Integrated Voicemail & Email Alerts
Includes dedicated mailboxes for all extensions with automated voicemail-to-email notifications to ensure important messages are never missed.
Best for These Applications
Growing Small Businesses
Companies expanding up to 16 desk phones that require 4 incoming lines to handle peak customer call volumes.
Real Estate & Property Agencies
Agencies managing frequent customer inquiries across desk phones and field agents using mobile softphones.
Logistics & Distribution Warehouses
Facilities requiring extension phones across offices, dispatch desks, and warehouse floors with loud bell ringers.
Primary Schools & Learning Centers
Educational centers requiring internal intercom between classrooms, administrative offices, and reception.
Key Advantages
- Native Power Fail Transfer (PFT):Critical PSTN trunks automatically bridge to designated analog phones during power blackouts for uninterrupted emergency communication.
- Zero Specialized Software Required:Built-in web GUI simplifies user management, call routing configuration, and system firmware updates through any standard browser.
- Smart Call Budgeting & Toll Restriction:Define outbound calling duration limits and restricted area codes per extension to eliminate unauthorized personal phone use.
- Toll-Free Branch Interconnection:Network seamlessly with other Matrix PBXs over IP trunks, enabling free inter-office extension dialing between multiple branches.
Frequently Asked Questions
Technical Specifications
| Parameter | Specification |
|---|---|
| Product Weight | 2.5 |
| Shipping Weight | 2.8 |
| User Capacity | 50 |
| Max Ip Users | 50 |
| Analog Extensions | 16 |
| Digital Extensions | 0 |
| Co Lines | 4 |
| Sip Trunks | 8 |
| Ip Trunks | 8 |
| Gsm Channels | 2 |
| Pri Ports | 0 |
| Expansion Slots | 2 |
| Voip Channels | 8 |
| Voicemail Channels | 4 |
| Voicemail Storage | 8GB USB Storage Flash Drive (Included) |
| Audio Conferencing | Multiple 3-Party Audio Conferences |
| Call Detail Records | 12,000 Call Records |
| System Architecture | Small Business Modular Hybrid IP-PBX |
| Power Supply | 24V DC, 1.5A via 100-240V AC External Adapter |
| Power Consumption | 36W Max |
| Mounting Form Factor | 1U Rackmount / Wall-Mount / Desktop |
| Dimensions | 435 x 210 x 44 mm |
| Weight | 2.5 kg |
| Operating Temperature | 0°C to 45°C |
| Ethernet Interfaces | 1 x 10/100 Mbps RJ45 Network Port |
| Voip Protocols | SIP v2 (RFC 3261), SRTP, TLS, SDP |
| Audio Codecs | G.711a, G.711u, G.723.1, G.729AB, GSM-FR, iLBC |
| Certifications | CE, FCC, TEC, RoHS |
| Stock | 3 |
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