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Matrix: ETERNITY NENX416

Eternity nenx416

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ETERNITY NENX416, Telecom, PBX, Matrix Comsec, 4 FXO, 16 FXS, 50 IP Users

Small business hybrid IP-PBX system pre-configured with 4 FXO lines, 16 FXS extensions, 2 GSM/4G ports, and support for up to 50 IP users.

verified50 IP Usersverified16 Analog Extensionsverified4 PSTN Linesverified8 SIP Trunksverified4-Channel Voicemailverified2 GSM/4G Ports
KES 42,000.00KES 52,500.00
local_offerSave KES 10,500 today
1 Year Manufacturer Warranty

Product Overview

The Matrix ETERNITY NENX416 is an expanded small-business hybrid IP-PBX offering 4 PSTN trunk lines (FXO) and 16 analog extension ports (FXS). Designed for growing offices that outgrow basic 8 or 12 extension systems, it provides the perfect balance of physical phone capacity and IP extension scalability. Featuring 2 GSM/4G SIM module ports and native IP connectivity for up to 50 IP users, the NENX416 delivers enterprise-level telephony features including automated DISA, multi-lingual IVR, call budget management per trunk, and Matrix VARTA softphone support.

Why Buy This Product

High-Density Small Business Hybrid

Pre-configured with 4 landline ports and 16 analog extension ports, meeting the sweet spot for growing teams that need more lines without complex modular setups.

Cellular Least Cost Routing

Dual GSM/4G module slots allow outbound cell phone calls to route via embedded SIM cards, dramatically lowering monthly corporate phone bills.

Automated DISA & IVR Menus

Direct Inward System Access (DISA) and customizable IVR menus guide incoming callers straight to departments without receptionist bottlenecks.

Integrated Voicemail & Email Alerts

Includes dedicated mailboxes for all extensions with automated voicemail-to-email notifications to ensure important messages are never missed.

Best for These Applications

Growing Small Businesses

Companies expanding up to 16 desk phones that require 4 incoming lines to handle peak customer call volumes.

Real Estate & Property Agencies

Agencies managing frequent customer inquiries across desk phones and field agents using mobile softphones.

Logistics & Distribution Warehouses

Facilities requiring extension phones across offices, dispatch desks, and warehouse floors with loud bell ringers.

Primary Schools & Learning Centers

Educational centers requiring internal intercom between classrooms, administrative offices, and reception.

Key Advantages

  • Native Power Fail Transfer (PFT):Critical PSTN trunks automatically bridge to designated analog phones during power blackouts for uninterrupted emergency communication.
  • Zero Specialized Software Required:Built-in web GUI simplifies user management, call routing configuration, and system firmware updates through any standard browser.
  • Smart Call Budgeting & Toll Restriction:Define outbound calling duration limits and restricted area codes per extension to eliminate unauthorized personal phone use.
  • Toll-Free Branch Interconnection:Network seamlessly with other Matrix PBXs over IP trunks, enabling free inter-office extension dialing between multiple branches.

Frequently Asked Questions

Yes. The NENX416 is a true hybrid platform that allows standard analog desk phones (SLT) and third-party SIP IP phones (such as Yealink, Grandstream, and Cisco) to operate simultaneously on the same system.
The system provides multi-level trunk survivability. If IP or SIP trunking loses connectivity, outgoing calls automatically fall back to physical PSTN copper lines or GSM/4G mobile channels.
The PBX can send automated email notifications with recorded voicemail audio files attached, and triggers message-waiting indicators on compatible desktop phones.
Yes. Using Direct Inward System Access (DISA) and the built-in auto-attendant, callers can dial any extension number directly during the voice greeting.

Technical Specifications

ParameterSpecification
Product Weight2.5
Shipping Weight2.8
User Capacity50
Max Ip Users50
Analog Extensions16
Digital Extensions0
Co Lines4
Sip Trunks8
Ip Trunks8
Gsm Channels2
Pri Ports0
Expansion Slots2
Voip Channels8
Voicemail Channels4
Voicemail Storage8GB USB Storage Flash Drive (Included)
Audio ConferencingMultiple 3-Party Audio Conferences
Call Detail Records12,000 Call Records
System ArchitectureSmall Business Modular Hybrid IP-PBX
Power Supply24V DC, 1.5A via 100-240V AC External Adapter
Power Consumption36W Max
Mounting Form Factor1U Rackmount / Wall-Mount / Desktop
Dimensions435 x 210 x 44 mm
Weight2.5 kg
Operating Temperature0°C to 45°C
Ethernet Interfaces1 x 10/100 Mbps RJ45 Network Port
Voip ProtocolsSIP v2 (RFC 3261), SRTP, TLS, SDP
Audio CodecsG.711a, G.711u, G.723.1, G.729AB, GSM-FR, iLBC
CertificationsCE, FCC, TEC, RoHS
Stock3
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