ETERNITY GENX12SAC, Telecom, PBX, Matrix Comsec, 12 Universal Slots, 999 IP Users, AC Power Supply
Enterprise-grade 12-slot modular hybrid IP-PBX system with built-in AC power supply, supporting up to 999 IP users, 240 analog/digital extensions, and 99 SIP trunks.
Product Overview
The Matrix ETERNITY GENX12SAC is a flagship modular hybrid IP-PBX system engineered for small-to-medium enterprises requiring seamless convergence between legacy TDM networks and modern IP infrastructure. Built into a 4U rackmount chassis with 12 universal expansion slots, it allows IT administrators to mix and match CO trunks, GSM/4G gateways, ISDN PRI links, and analog/digital extension cards based on exact operational needs. Powered by Matrix SARVAM UCS SME software, the ETERNITY GENX12SAC bridges remote workers, branch offices, and headquarters under a single unified dialing plan. With support for up to 999 IP subscribers, 99 SIP trunks, and 128 hardware VoIP channels, it ensures flawless voice quality, high call concurrency, and enterprise mobility via VARTA UC softphone integration.
Why Buy This Product
Seamless Hybrid IP & TDM Migration
Consolidate analog desk phones, digital key systems, and IP extensions under a single controller, allowing progressive VoIP migration without discarding legacy cabling.
Toll-Free Multi-Site Networking
Connect distributed branch offices and remote locations across IP trunks with unified 3-digit/4-digit dialing, eliminating inter-office telephone charges.
Enterprise Mobility with VARTA
Equip mobile employees with Matrix VARTA UC softphones on Android, iOS, and Windows for video calling, extension presence, and instant messaging anywhere.
Carrier-Grade Voice Encryption
Safeguard enterprise phone traffic with TLS signaling encryption and SRTP media stream protection against network interception and toll fraud.
Best for These Applications
Mid-Sized Enterprises
Organizations transitioning legacy PBXs to IP while preserving physical extension infrastructure across floors.
Multi-Branch Corporations
Companies requiring centralized call administration, branch-to-branch VoIP trunking, and common corporate directory lookup.
Hospitals & Healthcare Campuses
Facilities requiring massive analog extension density for patient rooms alongside high-concurrency SIP trunks for administration.
Hotels & Hospitality Venues
Properties needing guest room analog phone connectivity combined with Property Management System (PMS) integration.
Key Advantages
- Universal Card Slot Modularity:Freely populate any of the 12 expansion slots with any mix of FXS, FXO, GSM/4G VoLTE, PRI, or radio cards without dedicated slot restrictions.
- High-Capacity Hardware DSP Engines:Dedicated DSP transcoding cards handle simultaneous VoIP compression, multi-party conferencing, and encryption without CPU lag.
- Centralized Browser Administration:Intuitive Web Jeeves GUI allows network administrators to manage extension rights, trunk routing rules, and call logs from any browser.
- Extensive Hospitality & CTI Ecosystem:Native support for PMS-FI hospitality protocols and Computer Telephony Integration (CTI) simplifies room billing and CRM screen-pops.
Frequently Asked Questions
Technical Specifications
| Parameter | Specification |
|---|---|
| Product Weight | 5 |
| Shipping Weight | 5.2 |
| User Capacity | 999 |
| Max Ip Users | 999 |
| Analog Extensions | 240 |
| Digital Extensions | 96 |
| Co Lines | 64 |
| Sip Trunks | 99 |
| Ip Trunks | 99 |
| Gsm Channels | 40 |
| Pri Ports | 8 |
| Expansion Slots | 12 |
| Voip Channels | 128 |
| Voicemail Channels | 64 |
| Voicemail Storage | Embedded VMS Engine (up to 64 Voicemail Channels) |
| Audio Conferencing | 62-Party Audio Conference |
| Call Detail Records | 11,998 Call Records |
| System Architecture | Modular Hybrid IP-PBX Chassis |
| Power Supply | 100-240V AC, 50-60Hz Internal Power Supply |
| Power Consumption | 120W Max |
| Mounting Form Factor | 4U 19-inch Rackmount |
| Dimensions | 482 x 340 x 177 mm |
| Weight | 5.0 kg (Chassis) |
| Operating Temperature | 0°C to 45°C (32°F to 113°F) |
| Ethernet Interfaces | 1 x 10/100/1000 Mbps Gigabit LAN, 1 x WAN |
| Voip Protocols | SIP v2 (RFC 3261), SRTP, TLS, SDP, RTP |
| Audio Codecs | G.711a, G.711u, G.723.1, G.729AB, GSM-FR, iLBC |
| Certifications | CE, FCC, TEC, RoHS |
| Stock | 2 |
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